General Trading Conditions

The General Trading Conditions (hereinafter referred to as the General Conditions) shall govern the business relationship arising between DOCTAFORUM SERVICIOS SL (hereinafter DOCTAFORUM) and the user or client when making purchases using the form provided by DOCTAFORUM on its website www.DOCTAFORUM.com

The contracting of services through the websites DOCTAFORUM website entails the express acceptance of such terms and conditions by the client or user of the website, as well as the terms of use regarding user navigation set out on the website owned by DOCTAFORUM. These terms and conditions are to apply irrespective of the legal regulations on matters that apply to each case.

These General Terms and Conditions are subject to the provisions of Spanish Law No. 7/1998, dated 13 April, on General Transaction Terms and Conditions, the Law 26/1984, dated 19 July, General Law for the Protection of Consumers and Users, the Royal Decree 1906/1999, dated 17 December 1999, which regulates the general terms and conditions of Telephonic or Electronic Contracting, the Law 15/1999, dated 13 December, on Personal Data Protection, the Law 7/1996, dated 15 January, on Retail Trade, and the Law 34/2002, dated 11 July, on Information Society and Electronic Commerce.

DOCTAFORUM reserves the right to make any modifications to the General Conditions that it may consider appropriate, without prior notice. Such modifications can be made through its website, by any legally admissible means, and must be complied with during the time they are posted on the website, or until they are validly amended at a later date. However, DOCTAFORUM reserves the right to apply, in certain cases, Special Terms and Conditions in preference to the General Terms and Conditions, when considered appropriate, and by notifying them in a timely and appropriate manner.

The user will be able to register as such on the website and will have a personal area in which they are identified as a ‘Registered User’, so that possible errors made during data entry can be identified. To make any other change to their details, the user must send an email with the changes to be made to the address of the technical secretary.

The order confirmation can be printed by the user as proof of purchase, but will not be valid at any time as an invoice.

All documentation sent to clients will be in Spanish or English.

INFORMATION PRIOR TO PURCHASING

DOCTAFORUM notifies users that the terms and conditions of use can be viewed in the Privacy Policy section.

When purchasing products from DOCTAFORUM through its website, the user or client expressly declares that they know, understand and accept the privacy policy and the general terms and conditions of trading.

Similarly, the user declares to be of legal age and have the legal capacity required to act and access the DOCTAFORUM websites and to make purchases through them. The user accepts responsibility for keeping their client identity and password confidential, and must not let third parties use them.

These General Conditions are attached to the order form for the express acceptance by the CLIENT, which is needed to finalise the order or formalise the contract of sale.

This contract is for the sale of services. DOCTAFORUM undertakes to provide services to the CLIENT requested by the CLIENT using the designated form on the website www.DOCTAFORUM.com in exchange for a specific price.

HOW PURCHASING WORKS

1. PRODUCT OFFER AND PRICE REFERENCE

In compliance with existing regulations, and, in particular, the Law 34/2002 on Information Society and Electronic Commerce, DOCTAFORUM provides information on its website regarding all services sold, their features and prices. However, DOCTAFORUM reserves the right to make changes to the services offered to clients over the website, by simply changing the content thereof. Thus, the services offered at any time on the DOCTAFORUM website are regulated by the valid General Terms and Conditions for each case. Also, the company is within its rights to stop offering, the aforementioned services at any time and without prior notice.

2. PRICES DISPLAYED

All the prices for services displayed on the website include VAT and any other taxes that may apply.

The cost of the service requested by the CLIENT, using the order form, is the price displayed on the website, except in the event of a typing error.

3. PAYMENT METHODS

THE CLIENT must effect payment for the service purchased using the available payment methods stated on the website.

Payment methods: bank transfer and credit card online (Visa, Mastercard and Amex).

4. RETURNS POLICY

The user must send an email to request the cancellation of the service and return of payment.

DATA PROTECTION

In accordance with the provisions of Law 15/1999 on Personal Data Protection, DOCTAFORUM SERVICIOS SL informs the users of its website that the personal data obtained by the company through the forms on its website will be stored in an automated file that is the responsibility of DOCTAFORUM SERVICIOS SL, in order to facilitate, expedite and fulfil the commitments made by both parties. You grant your consent to using this information for the purposes described, as well as to allow us to share this information with collaborating firms with the objective of being able to offer you information of intrest regarding other congresses or educational meetings. Furthermore, DOCTAFORUM SERVICIOS SL notifies the user that the rights of access, cancellation, rectification and opposition can be exercised by writing to the following address: C/ MONASTERIO DE SUSO Y YUSO 34 OFI 4-14-2 28049 MADRID.

Unless you tell us otherwise in a time period of 30 days, we will understand that your details have not been changed, that you agree to notify us of any change, and that we are authorised to use them in order to improve the business relationship between both parties.

SPECIFIC TERMS AND CONDITIONS FOR PERSONAL DATA PROTECTION (IN THE EVENT OF SERVICES WITH ACCESS TO PERSONAL DATA)

1. According to the provisions of Article 12 of Law 15/1999 on Protection of Personal Data, DOCTAFORUM SERVICIOS SL, hereinafter acquires the status of PROCESSOR, likewise, THE CLIENT, acquires hereinafter the status of DATA CONTROLLER.

1.1. The Controller has entrusted the Processor to provide services that have been described in the object of this service provision contract.

1.2. In order to provide services correctly the Controller will make available to the Processor automated or non-automated files containing personal data.

1.3. As provided for in article 12 of Law 15/1999, dated 13 December, for Personal Data Protection, both parties freely consent to regulate the access to and processing of personal data in accordance with the following:

AGREEMENTS

First - OBJECT

The information files containing personal data made available to the Processor are fully legitimate and legally authorised. Access to the Controller’s data by the Processor is not considered to be notification of data, as it is necessary for providing the services commissioned.

Second - PURPOSE OF DATA PROCESSING

Access by the Processor to personal data contained within the files belonging to the Controller, will be solely and exclusively for fulfilling the purpose described in the object of this service provision contract.

Third - GUARANTEE AND DATA PROTECTION

When processing personal data, the Controller and Processor agree to guarantee and protect the public liberty and fundamental rights of the individual people that appear in the information files and, in particular, their honour and their privacy regarding personal and family life.

Fourth - DELEGATION OF FUNCTIONS

The Controller will aid the Processer and delegate those functions necessary so the processer can provide the contracted services.

Fifth - OBLIGATIONS PERTAINING TO THE CONTROLLER

1st Complying with all technical and organisational measures necessary in order to guarantee the security of personal data, thus preventing it from being altered, lost, handled or accessed without authorisation.

2nd Notifying the Processor of any changes made to personal data provided, in order to update them.

Sixth - OBLIGATIONS PERTAINING TO THE PROCESSER

1st Adopting the necessary technical and organisational measures, according to the level of data protection required for the data being processed, as stated in the Royal Decree 1720/2007, for personal data protection, while ensuring that such data is not altered, lost, processed or accessed without authorisation. The Controller reserves the right to carry out inspections and audits at any time as it deems appropriate to ensure the effective implementation of security measures required by law and by the agreements stipulated in this contract.

2nd Using the data in accordance with the Controller’s instructions and not for any other purpose than that stipulated in the second agreement.

3rd Not allowing third parties access to this data or even store this data, and only allow government or private entities to access this data for administering the contracted services if necessary, or if a legal provision requires such access.

4th Keeping personal data secret and confidential while it is being processed and after processing has finished. The Processor is answerable to the Controller if the aforementioned secrecy is breached, except when the Processor must fulfil their obligations to the Spanish Data Protection Agency or the interested party.

5th Notifying their employees about, and ensuring that their employees comply with, the obligations stated in previous sections and, in particular, those obligations concerning secrecy, confidentiality and data protection measures implemented by the Controller.

Seventh - RESPONSIBILITIES

If the Processor uses the data for anything other than the stipulated purposes, notifies this data or uses it in breach of the terms and conditions stated in this contract, the Processor will be held responsible for assuming the responsibilities of the Controller and must answer personally for these breaches of contract.

Eighth - RESCISSION, CANCELLATION AND TERMINATION

The rescission, cancellation and termination of the contractual relationship for the administration of services to the Controller by the Processor binds the latter to block personal data provided by the former.

Once the established time period has elapsed for the execution of legal responsibilities, personal data must be destroyed or returned to the Controller, in addition to any medium or documents containing personal data.

APPLICABLE LAW AND JURISDICTION

DOCTAFORUM also reserves the right to file civil or criminal actions deemed appropriate for the illegal use of its website and contents thereof, or for the breach of these terms and conditions.

The relationship between the user and DOCTAFORUM shall be regulated by existing Spanish laws and the law courts of MADRID will be competent to decide upon any dispute that may arise between the user and DOCTAFORUM, with express waiver of the client to any other jurisdiction that may correspond to them.